Client Services

To Serve and Protect ...

Our processing department is on hand to make routine changes and provide proof of insurance to your mortgage company or lien holder at your request.  Routine changes include spelling corrections, address changes, and mortgage or lien holder changes.  You can also request a copy of your insurance policy, an auto ID card, or your payment status.

• Pay-By-Check
• Change of Mailing Address
• Change of Mortgage Company
• Change of Mortgage Company for Condo-Unit Owner
• Cancel My Policy
• General Change Request or Inquiry

Need Proof of Insurance?

• Proof of Coverage for my mortgage company
• Certificate of Insurance
  
• CSR24 puts certificates and certificate information at your fingertips. Great for Contractors or Managers of Condominium Associations who like to control their certificates.
• CSR24 (Log In and Password Required)
• CSR24 (Click here for more information)
• Copy of Policy
• Auto ID Card

For your convenience we have set up some forms that include many of the questions we will ask you when you call.  You can complete and submit a form if you like and we will contact you.  We have people who will answer your questions.   You can phone or e-mail certificates@heistagency.com with your request at 1-800-220-6613.   Thank you.